Where possible please be as prompt as possible for you appointment, late appointments will reduce the experience of your booked treatment or may need to be rescheduled as a result. Full payment will be necessary should the appointment need to be rebooked. Please take care of valuables as we cannot except liability for their loss.
To maintain a tranquil environment, we respectfully request that you switch of your phone for your own enjoyment of the experience.
You can make a booking for you treatment using the online booking tool, or if you would like to call to speak to someone or have a question regarding availability or a treatment please email or call.
New clients will require a patch test 24 hours before any tinting can be carried out, Regular clients will also need to patch text if they haven’t had the treatment in the last 6 months. Please note some treatments may require a consultation or further information before the treatment can be carried out e.g, electrolysis, advanced electrolysis and CACI.
If you are currently being treated for cancer, we can treat you with a letter or email from you oncologist prior to treatment. Due to insurance regulations, we also require a note from your doctor/midwife to say you are able to have body treatments throughout your pregnancy. Any medical conditions or allergies, injuries, skin complaints or infections, please discuss with the therapist to for fill you re-treatment options.
Please not for health and safety reasons children and babies are not permitted in the room and children under 16 need to be accompanied by an adult or guardian.
Full payment is required on the day of treatment by cash as well as all major credit/debit cards or bank transfer Discounted courses are paid for in full in advance and are non-refundable, however should you be compromised and cannot have the treatment the remaining amount is transferable to other treatments.
Unopened products in original , undamaged packaging can be returned with 14 days for credit when accompanied with valid receipt. There will be no refunds or exchanges on opened products.
In the unlikely event that you have a complaint please let the business owner know immediately so it can be investigated.
Due to the high demand of advanced booking requirements, there is a 24-hour cancelation policy, if your appointment is part of a course of treatments, that treatment will be deducted from the total amount of the remaining course. Missing appointments can affect your overall results or additional treatments may need to be purchased to fore fill desired results. A full charge may be incurred if cancelled within 12 hours’ notice if we are unable to fill the appointment.
Al personal information will be collected, processed, and held in accordance with the provisions of EU regulations2016/679 General Data Protection regulations. (GDPR) and your rights under the GDPR - ICO reference number ZB285038 - tier 1.
Copyright © 2023 Signature Beauty Marlow - All Rights Reserved.
Powered by GoDaddy